Return & Refund Policy
Thanks for shopping at bodyqueenathltics.com
If you are not entirely satisfied with your purchase, we're here to help.
You have 7 calendar days to exchange an item from the date you receive it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
NO REFUNDS WILL BE GRANTED however, we do offer store credits and exchanges.
For additional information please contact us by email at email@example.com
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a store credit to be used on other Body Queen Items.
You will receive the credit within 5 working days once we receive the item and it is marked in good condition.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive an exchange, the cost of return shipping will be deducted from your amount total.
FOR ALL ORDERS: please expected delays in shipping due to COVID-19. We will provide tracking for all items shipped within 72 hours of when your order was placed.
If you have any questions on how to return your item to us, contact us.